is locally-owned and operated in Raleigh, North Carolina. Founded in 1996, TLC is among the largest corporate housing companies within the state and is designated as one of the Top 500 Woman-Owned Businesses in the U.S.
What is the minimum lease term?
Usually a 30-day minimum stay is required; however, we will accommodate shorter terms when possible. Please check with us for availability. The term continues month-to-month until a 30-day written notice to vacate is received.
Do you offer daily, weekly or monthly rates?
Corporate housing is typically quoted as a nightly rate. Simply multiply the nightly rate by the number of days in the month. We quote the best rate based on the length of your stay, location, and furnishing preferences.
What happens after we select an apartment?
The apartment is placed on a 48-hour courtesy hold and a lease agreement is sent. The reservation is not confirmed until the signed agreement is returned. Upon receipt, you will be sent an invoice and a confirmation with move-in instructions.
How do I pay for my apartment?
We accept all major credit cards. Personal checks are accepted, but must be received at least 3 days prior to arrival. We will gladly arrange direct billing for companies with an approved corporate application.
Is there a security deposit required?
A credit card is necessary to guarantee payment of rent and contents of the apartment in lieu of a security deposit for all lease agreements.
Are there any additional "hidden" charges that I should know about?
You will be quoted a rate based on an all-inclusive package. The only additional charges that apply will be for out-of-area calls, pay-per-view movies, or additional Internet features. Utility overages may apply if your usage exceeds the cap stated in your lease agreement. Any special services, housewares requests or furniture upgrades ordered after the initial reservation will be billed separately also. Weekly or bi-weekly housekeeping service is optional.
Are pets welcome?
Most of our properties are pet-friendly. We allow a maximum of two pets, per apartment. Breed and weight restrictions apply. A $300 refundable deposit is required. Pet fees also apply and will vary property to property.
What happens if I need to stay longer after I give notice?
We make every effort to accommodate extension requests; however, availability must be confirmed. Extensions beyond the confirmed date of departure can only be approved if the apartment has not been pre-leased to another client.
What is the cancellation policy?
Once a signed contract is received, your reservation is confirmed for a specific address and time frame. If you must cancel, we will do our best to re-lease the apartment. You are responsible for rent until another tenant takes occupancy and a $250 cancellation fee will be assessed.